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TKE Case

Legacy Systems Modernization: Sustainment and Evolution at TK Elevator

How Zallpy enabled the global leader in urban mobility to structure its front-office and back-office operations with high availability and agile methodologies

Continuity Engineering for Long-Standing Systems

Sustaining legacy platforms built up over decades demands a technical approach that goes well beyond simple bug fixing.

As a global leader in vertical transportation present in more than 100 countries, TK Elevator operates core systems whose stability is inseparable from business continuity. Given this scenario, software engineering acts to shield complex operations against technological obsolescence, ensuring the integrity and fluidity of mission-critical environments.

Living Architecture

Precision engineering to evolve critical platforms without discontinuing the business.

Continuous Operational Shielding (N1 to N3)

End-to-end technical governance to eliminate downtime risks and shield the core business against financial and operational losses.

Value-Driven Agile Evolution

A rigorous delivery cadence via Scrum to rapidly translate strategic priorities into real competitive advantages in the market.

Budget Efficiency and Predictability

Closed-scope models that guarantee full control over the technology budget and optimize the allocation between OPEX and CAPEX.

The Weight of Technological Legacy in High-Criticality Systems

In an industry where operational continuity is a non-negotiable premise, TK Elevator dealt with the wear of legacy architectures accumulated over decades and fragmented across multiple silos. The critical obstacle lay in the friction between disconnected legacy systems and the demand for global scale, creating vulnerabilities and slowing down the corporate response.

The central challenge was transitioning from a decentralized technology mesh to a unified, resilient environment, shielding the operation against systemic failures and ensuring the stability needed to sustain the business's continuous flow without disruption.

Turning technological complexity into competitive advantage

Continuity engineering for mission-critical systems.

Specialized engineering to sustain and evolve the essential legacy systems that make up the corporate core business.

Results

Long-Term, High-Performance Partnership More than 15 years of continuous collaboration sustaining the company's core systems.
Specialized Delivery Volume A mark of more than 13,000 annual hours dedicated to software engineering and support.
Service-Level Excellence Consistent maintenance of SLAs above 90%, ensuring operational stability and precision for users.

Development With Far More Involvement

High Availability and Mission Criticality

Sustaining complex architectures under severe volumetry, ensuring redundancy and continuous stability in always-on production environments.

Strategic Alignment Without Bureaucratic Friction

Rigorous synchronization between the corporation's global guidelines and execution speed geared toward real value delivery.

Organic Extension of Internal Engineering

Deep integration with the company's technology teams to shield processes and ensure end-to-end technical excellence.

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