TicketLog Case

Platform Modernization and Scalability: The Evolution of Ticket Log

How Zallpy modernized the digital infrastructure and ensured the scalability of the fleet management leader for expansion across Latin America

The Need for Architecture Modernization in the Global Fleet Sector

To sustain the international expansion plans led by Grupo Edenred across Latin America, Ticket Log needed to overcome critical technology bottlenecks in its platform. The previous digital infrastructure lacked the scalability, speed, and capacity to support the large volumes of users required to enable this new phase of continental growth.

Starting in 2020, Zallpy joined the development of the so-called "América Platform," taking the lead in defining the architecture, structural strategies, and technical guidelines for the teams involved. The modernization structured a 100% cloud ecosystem on Microsoft Azure, supported by advanced technologies such as microservices-oriented architecture and high-throughput queues, enabling the brand's operational advance in countries such as Argentina and Mexico.

The Architecture of Transformation

Technology restructuring based on cloud, microservices, and high-volume processing to ensure international expansion.

Cloud Architecture and Microservices

Migration and structuring 100% in the cloud (Microsoft Azure) using CQRS and Spring Boot to ensure high transactional performance.

High-Throughput Queues

Implementation of Apache Kafka to support the massive flow of data and simultaneous real-time transactions across the ecosystem.

Technical Leadership Engineering and Governance

Direct involvement in defining architectural guidelines, directing multiple development teams with a focus on scalability and predictability.

Overcoming the Legacy Barrier: The Technology Foundation for Ticket Log's Internationalization

The weight of a legacy structured for the Brazilian market, with 500,000 vehicles and 100,000 monthly services, proved to be a structural limitation in the face of Grupo Edenred's strategy for expansion across Latin America.

To support an ecosystem designed to move more than R$ 1 billion and enable revenue growth of over 100%, replacing the original architecture became indispensable, requiring engineering capable of combining international reach with non-negotiable operational stability.