Mission-Critical Engineering Expertise
Focus on platforms that operate at scale and in high-demand environments, ensuring resilience for international expansion.
TicketLog Case
Platform Modernization and Scalability: The Evolution of Ticket Log and KD Minha Oficina
How Zallpy helped the fleet management leader expand its maintenance experience to individual drivers and small fleets across Latin America
The Need for Scale in the Fleet Sector
In Latin America's complex mobility market, expanding a model focused on corporate fleets to serve the B2C ecosystem and small fleets demanded immediate technical improvements. With substantial growth, Ticket Log's technology infrastructure could no longer support the high volume of interactions, simultaneous quotes and complex integrations needed to sustain the scalability planned by Grupo Edenred.
To shield the operation from systemic bottlenecks, modernizing the digital architecture became essential. Adopting high-performance engineering and agile methodologies delivered the scalability needed to consolidate the brand at a continental scale, turning technological efficiency into the central pillar of international expansion.
Mission-Critical Architecture for Digital Transformation
Modernizing the web infrastructure and integrating APIs to ensure the scalability of Ticket Log's B2C operation.
Ecosystem Governance and API Integration
End-to-end reliability and resilience in automated communication through corporate integrations (Zenvia and SUIV), ensuring traceability and security in vehicle data.
Unified High-Performance Platform
Technology restructuring designed to support high volumes of simultaneous quotes and real-time transactions across the maintenance ecosystem.
Agile Engineering and Corporate UX
Development focused on high-conversion usability and delivery management driven by agile methodologies, ensuring predictability and operational efficiency.
The Challenge of Scaling: Moving From Corporate Networks to Distributed Service for Small Fleets
The technology legacy built strictly for corporate fleets imposed severe operational barriers to serving retail customers and independent drivers across Latin America. As the Edenred-led expansion advanced, the bottleneck wasn't commercial but structural: the existing infrastructure lacked the dynamism to absorb a continuous flow of simultaneous quotes and decentralized interactions from workshops and drivers.
The technical imperative was to restructure the architecture to process millions of monthly accesses without latency, turning the platform into a highly capillary hub with unrestricted operational stability.
Strategic Focus Areas
Turning technology challenges into competitive advantage.
Building intuitive, functional interfaces that bring drivers and repair shops just one click apart.
Results
Expanded Commercial Visibility Reaching over 400 thousand monthly site impressions, consolidating the brand in the new segment.
Acquisition Efficiency Generating an average of 20 thousand monthly leads per repair shop and 4 thousand monthly clicks on targeted campaigns.
Network Capillarity Robust expansion with 5 thousand registered drivers and more than 1,300 accredited repair shops on the platform.
Development With Far More Involvement
Governance Without Bureaucracy
Balancing the security standards required by a global multinational with the agility of a modern operation.
Proactive Delivery DNA
Technical alignment that turned Zallpy's specialists into an immediate extension of the client's internal team.
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